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case competition

Transcript: JORDAN Jordan at a Glance A quick trip to Jordan . Our Project The Technologies Our Technologies REACT REACT A JavaScript library for building user interfaces Material UI Material UI Such a great library. We used Material-UI for our project as the main react ui library (in more than 4 companies!) and we find that it's really great! A lot of good work and dedication are put in there. Salute to the team! HTML & CSS HTMAL & CSS Demo Did site reach you ? Check out the new website! https://expedia.bluejeans.com/557198205 Challenges Challenges Working Remotely API Our Team Our Team Thank You For Listening and Attention Travelnji Team

Case Competition

Transcript: Cross Training Why should employees be cross trained? Cross Training as a form of recognition: Why? To increase overall knowledge Incentive Programs Prevent Undue Stress It is estimated that 75 to 90 percent of visits to health care providers are due to stress-related conditions, costing employers in increased health care costs. (Maxon) The company will also suffer do to the employee not working to his or her full potential, which will drive productivity down. Abrams, Carmen. & Berge, Zane. (2010). Workforce Cross training: a re-emerging trend in tough times. Emerald. 22 (8), Retrieved October 7, 2012 from http://www.emeraldinsight.com.hmlproxy.lib.csufresno.edu/journal.htm.?articled=1891206&show=abstract. Baldwin.Boomer.Rubin, (2008). Managing Organizational Behavior. 2nd ed. New York, NY: McGraw-Hill/Irwin. Ebeling, A, C. & Lee, C, Y. (1994). Cross-training effectiveness and profitability. Int. J. Prod. 32 (12), 2843-2859. Retrieved October 7, 2012 from http://web.ebscohost.com.hmlproxy.lib.csufresno.edu/ehost/pdfviewer/pdfviewer?sid=6cd558af-4ad8-4fe8-a455-ea36029776ae%40sessionmgr110&vid=2&hid=122. James, Keith. & Lahti, Ken. (2011). Organizational Vision and System Influences on Employee Inspiration and Organizational Performance. Creativity & Innovation Management. 20 (2), 108-120. Retrieved October 2012 from http://web.ebscohost.com.hmlproxy.lib.csufresno.edu/ehost/pdfviewer/pdfviewer?sid=9bac999f-4a5a-44a5-9500-2a6a74372c8d%40sessionmgr115&vid=2&hid=125. Marentette, Kenneth, A., Mills, Lisa., & Johnson, Alan, W. (2009). A measure of Cross-Training Benefit Versus Job Skill Specialization. Computers and Industrial Engineering. Sciendirect. Retrieved October 7, 2012 from http://www.sciencedirect.com.hmlproxy.lib.csufresno.edu/science/article/pii/S0360835209000977. Maxon, Rebecca (1999). Stress in the Workplace: A Costly Epidemic. Retrieved October 5, 2012 from http://www.fdu.edu/newspubs/magazine/99su/stress.html. McKeough, Anne. (Febuary 21, 2012). Four Tips for Structuring Employee Incentive Programs. Chief Marketer Home Page. Retrieve Web. 4 Oct. 2012. From http://chiefmarketer.com/promotional-marketing/four-tips-structuring-employee-incentive-programs Quast, Lisa. (September 19, 2011) Creating Incentive Plans That Actually Incent Employees. Retrieve October 4, 2012. From http://www.forbes.com/sites/lisaquast/2011/09/19/creating-incentive-plans-that-actually-incent-employees/. Quigley, Joseph, V.,(1994). Vision: How Leaders Develope it, Share it, and Sustain it. Business Horizons. 37-41. Retrieved October 7, 2012 from http://web.ebscohost.com.hmlproxy.lib.csufresno.edu/ehost/pdfviewer/pdfviewer?sid=249f47e2-e793-4474-b06b-c7e1c678b713%40sessionmgr104&vid=2&hid=123. Schmidt, Steven, W., (2009). Employee Demographics and job training satisfaction: The Relationship Between Dimensions of Diversity and Satisfaction with Job Training. Human Resource Development International. 12 (3), 297-312. Retrieved October 7, 2012 from http://web.ebscohost.com.hmlproxy.lib.csufresno.edu/ehost/pdfviewer/pdfviewer?sid=841eec21-5df4-4242-90dd-5fef6724be55%40sessionmgr114&vid=2&hid=122. Segal, Jeanne (September 2012). Stress at Work. Retrieved October 5, 2012 from http://www.helpguide.org/mental/work_stress_management.htm Slack, Frederick, J., Orife, John, N., & Anderson, Fred, P. (2010). Effects of Commitment to Corporate Vision on Employee Satisfaction with their Organizations: An Empirical Study in the United States. International Journal of Management. 27 (3), 421-436. Retrieved October 7, 2012 from http://search.proquest.com.hmlproxy.lib.csufresno.edu/docview/763168811/fulltextPDF?accountid=10349. Unk (September 2, 2002). Choosing an Employee Incentive Program. Entrepreneur. Retrieve October 4, 2012. From http://www.entrepreneur.com/article/54952 Unk (1995-2012). Employee/Retiree. Boeing: Employee Incentive Plan. N.p., n.d. Retrieve October 4, 2012. From http://www.boeing.com/companyoffices/empinfo/eip/ Purpose for Incentive Programs - Cost 2... -Cross-training -Implement Incentive Programs -Recognize and Minimize Undue Stress Team 63 Interfere with productivity physical and emotional health(Segal) If stress at the workplace is High! Signs of unmanaged stress: Who to Cross-Train Purpose: Company objectives are aligned with business goals, of then which the employees are trying to achieve. The end result will be great production within the company and reward for the employee. Incentive Programs Recognizing and Preventing Undue Stress in the Workplace •Prioritize tasks. •Break projects into small steps. •Delegate responsibility. •Be willing to compromise.(Segal) 1.... Meetings that include all employees frequently Team 63 Cross Training Providing Programs Implementing Incentive Programs References Two rules for cross training efficiency Final Recommendations Flexible Hours: Breaks, Lunch time Extension, Creating Work Schedule Ways to Foster Growth and Maximize Potential How to minimize Stress Individual Interests -

Case Competition

Transcript: Image heavy focusing on scare tactics used in current campaign Promote and highlight nationwide events Utilize user content Enhance the current "Not Even Once" Campaign National Focus Track and highlight events around country Funnel people to website by using site content Grow following Like Campaign Title Here Maintain interaction "How Would You Intervene?" 13 - 21 year old male and females Urban and suburban areas Focus on "realistic side effects" Pop culture references Why people use it What is it and what does it do? Where you get it? Is someone I know on meth? Rosetta Case Competition Overall Strategy Social Media Kelsey Bowers, Christine Demane, & Kate Schumacher Target Market Sample Ad Word Group PPC SEO Social Analytics Agenda Platforms What is it and what does it do? Search categories National focus Grow following Engage influential accounts Maintain Interaction Current events Fun facts and trivia Image and video heavy content Everything funnels to website Optimize content to encourage conversation between teens in all digital spaces Leverage current platforms and utilize other social spaces to maximize key words efficiency Drive more traffic to the national MethProject.org website Reposition to launch as a national campaign Key Words Used Across Platforms Focus on growing epidemic

Case Competition

Transcript: Issues at Hand SWOT Analysis Functional Organizational Structure Customize vs. Standardize Headquarters and Subsidiary Relationship Management Control over Operations Porter's 5 Forces Analysis Transnational Strategy Consistant Financial Reporting Procedures Increase Control over Chen Thank you for your attention! Levandary Cafe - "Quick Casual" Wholesome soups, salads and sandwiches & comfortable, friendly environment Founder and CEO: Howard Leventhal (1979-2011) New CEO: Mia Foster (2011-Present) Expansion into China Levandary China: Louis Chen 1. Background 2. Porter's 5 Forces Analysis 3. Issues at Hand 4. Analysis 5. Recommendation & Conclusion Background Recommendations Analysis Levendary Cafe: The China Challenge SWOT Analysis Overview Functional Organizational Structure

Case Competition

Transcript: Case Competition Team Perspectives BY JACOBO FREIRE, DAVID CAVADA, MONICA VALENZUELA, SIMON OLIVAS, NICKOLAUS NELSON, AND ALEXANDER NGUYEN Question 1a What theories of motivation underlie the switch to the new, computerized scheduling system? Answer Equity Theory Equity Theory New scheduling system rewards the highest performing salespeople with the best hours. Extrinsic Theory of Motivation Extrinsic Theory of Motivation The reward for performers were more hours Unequal opportunities between high and low performers Why are employees working harder? Why aren't they happier? Question 1b Answer Two-factor Theory Two-factor Hygiene factors not met: Pay Company policies Relationships Equity -Change of inputs to get different outcomes -Change of referents -Perceived injustice Equity Theory If you were Lisa Mahoney, what factors would you use to evaluate the trial period? Question 2a Would you stick this automated scheduling program? FACTORS Answer QUALITY QUALITY Analyze results of the trial period COST COST The cost of implementing the program EMPLOYEE SATISFACTION EMPLOYEE SATISFACTION Find out how they are feeling about the program PERFORMANCE OF THE PROGRAM PERFORMANCE It solved the sales problem But created new ones SCHEDULE SCHEDULE See how schedules have changed and how does it affect your workers Answer STICK IN THIS PROGRAM? NO, Montego Bay should create a different program Something in between before and after the trial What will you propose to Theresa? Question 2b Answer -Allow senior staff to keep long time shifts, couple them with younger high productive staff -Pair high performing and low performing salespeople together: -Aim to boost overall sales and motivate underperformers -Can help teach underperformers how to improve sales by observing -Focus on building team relationship rather than harmful competition between staff: -Try to build not destroy team dynamic -Offer individual sales-based incentives -Still offer recognition to highest performing employee (employee of the month) -Accommodate and listen to employee feedback on system shortcomings Customer Experience Question 3 Emotional Contagion Impact Negative Customer Experience Employees are harboring negative emotions showing their negative felt emotions in the presences of customers… Results in an unsatisfied customer Time spent at the store may decrease, declining sales Negative Positive Emotions In the situation where an employee is experiencing negative emotions, yet is deep acting in the presences of customers… experience will be enhanced as they were satisfied with service Positive Overview Overall Experience… In upscale clothing stores it is expected to have high customer service standards Consider reporting back to management both the positive and negative effects of a new computerized scheduling system has on customer experience In specific regards to customer experience, the managerial team should consider the following question How many resources and how much effort we, as a company, willing to invest to make our employees comfortable with possible investment?

Case Competition

Transcript: Irene's Dilemma Maurice Courtez Carrissa Rodrick Finanical Assumptions Strength Negotiate contract with new name "Comfort Inn Zurich" Raise the room rates by 20% 140 CHF to 170 CHF Run specials on weekends and during slow travel seasons Without merger -Increase in total revenue due to raise in prices, improvements to the hotel, and additional marketing efforts -Reach more customers through marketing, brand name recognition (utility), and online reservation system -Will gain more resoucres and training through the merger Initial increase in revenue - 20% due to price change because of perceived value of brand name Yearly increase in revenue - 4% Yearly increase in salaries - 3% All customers booked Choice Hotels reservation systems Perceived utility less than or equal to par Location: proximity to city No brand image No competitive advantage No business during vacation Weakness Patnerships with companies at the convention centers Emerging markets (Asian/Russian) Zurich = Swiss banking capital Yearly increase in revenue - 4% Yearly increase in salaries - 3% And one more thing... Continue with the merge of Airotel Rumlang and Choice Hotels Europe Thank you for your attention! Competition with branded hotels Swiss Air's bankruptcy could cause less travel Our Decison Conclusion Current price is attractive Sound proof windows Location: Proximity to airport and convention center Breakfast buffet Reasons Opportunities Threats With merger Recommendations Agenda Our Decision Industry and Trends Recommendations Financial Analysis SWOT Analysis is here

Case Competition

Transcript: Questions...? Viewership Expanded! Kevin Wu (Kevjumba) 2.8 million total YoutTube subscribers "Charity of the Month" -Donates his YouTube revenue to a different charity each month and promotes the cause Christina Ling Nicole Allain-Stockton Proposal: Donors Expand viewer base Expand awareness of: -One Global Economy & -One Global Economy's mission Make individual donations a significant portion of revenue Start a chain effect Methods Many influential individuals online Avid viewers Target audience that supports the cause Chain effect of blogging Bloggers' natural incentive to broadast the cause But what about ...? Videos are engaging Infuential vloggers reach large audiences YouTube tailors to non-profit Lack of individual donors Limited general awareness of the cause Social Media for One Global Economy (The Case Foundation) Leverage influential internet figures to promote One Global Economy's cause... Join YouTube Non-Profits Make short and engaging videos that offer insight into the company Reach out to influential "vloggers" to bring attention to the channel The Influence of Blogs... Examples: Derek Embry Brian Saslow Methods... Tip Social Media Predicted Outcomes So... What About ? 8% of Internet users keep a blog (~12 million American adults) 39% of Internet users read blogs (~57 million American adults) 90 % of bloggers say they have read someone else's blog Potential Donors 2 Free Social Media Tools: Alexa.com Compete.com Youtubers Ready to Help Youtube... Broadcast One Global Economy's mission to a larger target audience at a low cost Engage viewers with captivating web content to promote interest Problems Expand into the blogosphere - bethkanter.org - philanthropy.com - globalgiving.org - blog.yourcause.com - networkforgood.com Estimated Cost? Quinn Hu Goals Blogs -

Case Competition

Transcript: Yasemin Botas, Deanna DeVestern, Michelle Sanchez Supply Chain Sustainability Current State The number of disasters has increased by a factor of five over the 50-year period Shipping between Asia and the US have hit a new record, jumping 500% from this time last year Aftermath of Hurricane Ida kept about 12% of US oil production at a standstill Background The COVID Supply Problem The COVID Impact Manufacturing sites in countries in Asia were hard hit by COVID, causing them to shut down Transportation companies reduced schedules/workload Demand for certain goods dropped while demand in others increased (i.e. gym equipment, home office supplies) Additional backed up inventory stuck in warehouses/ports, causing shortage of shipping containers RESULT: Global supply chain shortages (I.e. chips for cars, etc.) Planning for Resiliency Planners need to be able to react to changes in demand and supply Issue: planners reliant on others to action their plan Plan Solutions Break down silo work environmental and encourage open communication with partners Use models and past data to improve BCP plan to include additional guidance on situations of crisis severe natural disasters oil/electricity shortage future epidemics Result: better able to respond to supply disruptions with partners prepared and adaptable to act Solution “If You Fail to Plan, You Are Planning to Fail” Supplier Impact Source Work with procurement to take on sustainable suppliers and provide incentives for sustainable goals J&J Commitment “35% of the program members engaged with their suppliers on climate change in 2018, up from 23% the year before” Survey participants mostly came from large companies. Small to medium size companies far less commit to sustainability. *Large companies need to foster smaller and lower tier suppliers in order to have aligned SCS goals. J&J Impact J&J 2020 Goal: Enroll suppliers covering 80% of our spend in our Supplier Sustainability Program. Not achieved due to COVID-19 impacts experienced by Johnson & Johnson and by our suppliers. (2020 Sustainability Report) Manufacturing Delays in access to our products International networks dependent on importations Upstream delays in receiving raw materials Specialty suppliers Unsustainable resource shortages Make Manufacturing Diversity BCP plan adaptation Localize manufacturing sites Resource sharing One source technology Cross train manufacturing sites to be able to produce other products Eliminate "single sourcing" Partner with multiple sustainable suppliers Use sustainable raw materials Diversity Delivering to our Customers Location of good or service Virtual marketplace Supply shortages Sustainable products and services Deliver "Freight transportation is a large contributor to air pollution." The transportation sector is responsible for: Over 50% of NOx total emissions inventory in the U.S. Over 30% of VOCs emissions in the U.S. Over 20% of PM emissions in the U.S. J&J Deliver Reliability Utilize a diverse localized network to lessen emissions Internal Transportation network Contingency Optimize inventory and supply chain demands across multiple channels Partner with Green companies Reliability Retailers and Sales Platforms Partner with sustainable companies that sell J&J product (Walmart, pharmacies, online commerce, etc.) Market - Sustainable packaging - Aggregating online orders - Encourage on site recycling - Proper waste management J&J Can Make a Difference - According to a recent survey of 19k global consumers, 60% are willing to change their shopping habits to reduce environmental impact - Important to market sustainable products at retailers to show that there are sustainable options for customers and that they can make a difference - Advertising campaigns for sustainability – Neutrogena wipes will switch to being made of plant based materials - J&J company store for employees: does not use plastic bags, but offers purchase of a reusable bag J&J Efforts Customer Needs Drive All Customers usage and needs should drive engineering of products for sustainability and ease of use Recyclable packaging Functionality Customers should be aware of how to dispose and recycle packaging and products properly Education Low-complexity Return program/Drop-Off Customer End State: Green Supply Chain Management GSCM can be defined as the integration of environmental management system into the supply chain process including collaboration with customers, suppliers, and logistics service providers to share information and knowledge with an aim to improve environmental performance. End State Global Impact Between 1988 and 2015, 100 companies were responsible for 71% of global GHG emissions End to End

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